As the Coronavirus (COVID-19) continues to have an increased impact on our communities, we want you to know that we are monitoring the situation closely and are following updates and guidelines provided by the CDC and other government authorities to help keep you and our employees safe and healthy.
Order Fulfillment: USPS and UPS are maintaining regular pickup/delivery schedules and shipments from most of our suppliers continue to arrive. We will have just one employee in the warehouse at a time and continue to ship orders daily until further notice. We will try our very best to ship orders out promptly as we have always done, but we ask for your understanding in case of the occasional delay. USPS and UPS delivery guarantees may not apply during this time.
Email/Phone Support: We will continue to offer daily customer support Monday-Saturday via phone and email. We have all employees who are answering phones and emails working from home.
Returns: We are working with customers on a case by case basis to give flexibility with our 60 day return period as many customers aren’t able to get out of the home to send back their item(s).
Physical Store Closed: - Until Further Notice
Free Shipping: We offer free shipping on any orders $119.00 or larger, and we also cover the shipping on your first exchange only, but only in the 48 Contifuous United States. Call before you order though, we'll reduce the chances of you having the hassle of a return in just one brief phone call. (651) 797-6000. For details on how free shippng is affected by returns, click here to read our return policy.
Thank you for your ongoing support of our small business. We appreciate your loyalty and patience while we navigate this together.